Amazonfail

It’s all over these interwebs, and my store has a response! Cutting and pasting the whole thing here, since I was the author and I give myself permission.  You should click the link to see the picture of our bestseller list with IndieBound logo hovering above, though.

Over the weekend, you may have heard something about a controversy over recent changes to Amazon’s ranking system that are primarily affecting books with sexual content, and especially books with GLBT content, by removing their rankings and thus impacting their visibility on the site.  More information is easy to find, as the internet has basically exploded about the whole thing.

Though it’s not clear yet what’s happened, here at WORD, we wanted to take this opportunity to assure our customers that the problem of books with “adult content” not being ranked is not endemic across the book industry. In the interests of transparency, our bestseller list is calculated as follows:

1. On first day of new month, run sales report for previous month.

2. Type top ten bestselling titles on a list.

3. Print out list on yellow paper.

(Possible glitch: the manager forgets how to count.  If this happens, we’ll be the first people to let you know.)

As you can see, it is a simple process and any book can be a part. We invite customers to test this assertion by buying dozens of copies of whichever adult title they like best to drive it to the top of our bestseller list.  No one would be more amused than we by an April bestseller list composed of gay erotica and perennial bestseller Cloud Atlas by David Mitchell.

This should clarify our position nicely, but if you have any other questions, you are welcome to email us at info@wordbrooklyn.com, call at 718 383 0096 (no extension, no phone tree, and definitely no hold music), or for direct human contact, visit us in person at 126 Franklin Street.

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3 comments so far

  1. Waywren Truesong on

    *dies laughing* Oh, thank you. Thank you very much. A little bit of laughter in this helps ease the headache from all the epic fail.

    Too bad you’re a bit far away. Ah well.

  2. eleanorstrousers on

    If ever I make it to Brooklyn, this post has earned my book-buying dollars. Thanks for the reminder to buy local and buy independent.

  3. Christina on

    Thanks for posting this – I read it when you linked on Twitter as well. Great to see a story with a “bestsellers” list that really is just that without blacklisting. This is one of those cases where “simple is best” too. That’s probably why so many bibliophiles prefer their local indie seller to the big chains and online purchasing.


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